Transform your recruitment agency business by designing, building and deploying RPO solutions that solve your customers human capital challenges.

Why RPO?

According to the Staffing Industry Analysts (SIA) the recruitment industry will witness double digit growth in organisations seeking to procure end to end RPO services. Simply put, there has never been a more important time than now to ensure your product offering evolves to meet the future needs of your clients.


How we can help

With hands on experience of designing, building, pricing, selling, and implementing RPO solutions we provide a ‘7 Step RPO Programme’ to help you achieve such a transformation that generates customer value, recurring revenues and increased profitability.

With hands on experience of designing, building, selling, and implementing RPO solutions we can provide you with a ‘7 Step RPO Programme’ which is typically spread over a 6 month period and includes the tools, techniques, training and coaching to successfully embed this in your culture and business.


How we achieve this

NorthStar People have developed a powerful ‘7 Step RPO Programme’ to help you turn a great concept into a profitable contracted recurring revenue reality. The program typically lasts 6-9 months and is available as a full end to end solution or as unbundled modules.  

By the end of the programme you will have your full RPO solution, be effective at; targeting, selling & converting opportunities and be able to deliver the service to the highest quality standards providing your clients with a solution that meets all their expectations and exacting requirements.


The 7-step RPO programme


Step 1

RPO Readiness Self-Assessment Questionnaire & Audit

A precursor to starting the program, will be for us to ensure that the timing for this is right for your business to take the step with us, and to ensure a successful outcome (this is provided for free and before any commitment from you)

Step 2

Your RPO strategy and approach

Shaping and scoping the proposition with focus on brand, product, pricing for your RPO solution (BD strategy workshop with the key agency stakeholders)

Step 3

Selling your RPO proposition

(Session 1) Strategic Sales; Identifying, targeting and converting both ‘existing clients’ & 'hot prospects’ – Structured Process, Approach, Method & Mapping (interactive workshop up to 6 delegates focused on BD and Account Management)

Step 4

Selling your RPO proposition

(Session 2);  Tools and Techniques - Familiarisation session focussed on the BD tools and templates to support the end to end sales process  (BD tactical session with BD delegates)

Step 5

Sales coaching support

Monthly 1:1 coaching support for all delegates on the workshop ensuring success  (3 months of ongoing virtual 1:1 sales and sales process support)

Step 6

Deploying and delivering your RPO solution 

How to Deploy, implement, deliver excellence and maximise the client opportunity (Service excellence workshop to delivery stakeholders)

Step 7

Supporting sustainability and growth

A monthly wrap around support package giving you access for help, support, guidance on both sales and deployment for an extended period (up to 6 months) to ensure your success

 As a key part of the process, we will review your existing tech stack & functionality for providing an RPO solution, & advise on the additional tech requirements/functionality as required.

All delegates on this programme will also receive the necessary materials and collateral you need to make this move, including:


  • RPO readiness audit
  • Strategic Sales checklist
  • Strategic Sales Need Find template
  • Strategic Sales Meeting Performance
  • RPO BD Masterclass slide deck & workbook & worksheets
  • Client/prospect mapping template
  • Opportunity pipeline tool
  • Example proposal template(s)
  • Example Service Level Agreement (SLA) Templates
  • Solution implementation & deployment roadmap service templates and tools

Additional resources also available

  • RPO workflow mapping
  • RPO bid writing
  • RPO contracts
  • RPO pitch support


Let’s start a project together.